The Dolls London CLINIC TERMS & CONDITIONS
At The Dolls London Clinic, every patient receives very comprehensive treatment and care provided by individuals who have expertise in their particular field. Each person and business with whom we operate has been carefully selected for the quality of their product or service that they offer. To our patients, we offer competitive pricing for the treatments and procedures and the reassurance that the treatment will reflect the quality and care throughout.
In order to maintain our professional and ethical standards, we charge a fee for an initial consultation appointment with a trained therapist. This fee is non-refundable but will be deducted from the first course of treatment.
Enquiry phone consultations are completely free. Our team is here to help provide you with all the necessary information and advice you may need to make an informed decision about your treatment.
CANCELLATION FEES AND LATE ARRIVALS
Cancellations can be made by phone, email or in person at least 48 hours prior to your scheduled appointment. We would be grateful if you could be sure to do so, as soon as you know, to avoid any confusion and to help us maintain our level of service to all of our patients.
We reserve the right to take a deposit for a booking from those people who fail to turn up for an appointment (or those who do not cancel a booking at least 48 hours prior to the booking date) on two or more occasions.
We do our best to accommodate late arrivals however, there may be times when a late arrival may result in reduced consultation time, or we may have to reschedule your appointment.
You will be alerted with a text message 48 hrs prior to confirming your appointment.
For hygiene reasons any items purchased from our shop, which have been used, opened or tampered with cannot be refunded. On the occasion an item is sent wrongly or is damaged, you have 7 days from the delivery date to contact us to arrange a replacement. Products qualifying for returns must be returned in original packaging, the buyer is responsible to return fees and the postage fee will be deducted from the refund. All orders are dispatched within 48 hours. Next day delivery applies only to the next working day, excluding banks holidays.
WEBSITE TERMS & CONDITIONS
These terms and conditions govern your use of our website www.thedolls.london (“we”, “us”, “our” or “website”); by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
LICENCE TO USE WEBSITE
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and materials on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for information purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
Without written consent you must not:
- Republish material from this website (including republication on another website);
- Sell, rent or sub-license material from the website;
- Show any material from the website in public;
- Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
- Edit or otherwise modify any material on the website; or
- Redistribute material from this website except for content specifically and expressly made available for redistribution
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
LIMITATIONS AND EXCLUSIONS OF LIABILITY
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law, or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.
BREACHES OF THESE TERMS & CONDITIONS
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your ip address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
We may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
EXCLUSION OF THIRD PARTY RIGHTS
These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.
LAW AND JURISDICTION
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
Last updated: 17/05/2021